Step 1: Start your Outlook Express program OUTLOOK EXPRESS 6
Step 1: Start your Outlook Express program. If you are shown any kind of wizard or setup step-by-step, cancel the wizard and follow the instructions here. After the wizard is gone, choose "Accounts" from the "Tools" menu at the top of the window. (Example below)

Screen Shot of Menu

Step 2: In the next window that pops up, "Internet Accounts", click the "Add" button to the right and choose "Mail..." from the popup menu.

Screen Shot of Menu

Step 3: In the new window, "Internet Connection Wizard" , enter your name in the "Display Name" box. When your email shows up in someone else's inbox, they will see this name as the sender. It can be your personal name, department or company name. After entering the name, press the "Next" button.

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Step 4: In the next window enter your email address, select "I already have an e-mail address..." and put in the email address you requested or has been assigned to you. After entering the email address, press the "Next" button.

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Step 5: In the next window, make sure the first box shows "POP3". To do this, click on the small arrow and move your mouse to click on POP3. In the second box, "Incoming Mail", enter as shown with yourdomain matching your web site name. Do not use www in this field. Repeat this information in the "Outgoing Mail" box. After entering the mail server names, press the "Next" button.

Step 6: In the next window, enter your email address again in the first box, "Account Name". In the next box, enter your password that was provided by DWO. Next, check the "Remember password" box. That way, each time you send and receive email, you do not have to type in your password. Do NOT check the "Secure Password Authentication" checkbox. DWO does not provide email authentication After entering the information, press the "Next" button.

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Step 7: You have completed the main process of setting up your email. There is one more setting to complete. Click the "Finish" button and proceed to the next instruction set below.

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Step 8: You will now be back at the "Internet Accounts" window. Click on the account in the window so that it is highlighted. Next, click the "Properties" button on the right side of the window.

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Step 10: In the "Properties" window, change the information to reflect you name, company name and email. Make sure to check the box for "Include this account when receiving mail". When completed, click on the "Servers" tab at the top of the window.

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Step 11: In the "Servers" window, near the bottom, check the box that says "My server requires authentication". This setting is required so that unauthorized users cannot send email out using your account and in your name. If you forget to check this box, you will be able to receive email, but not send email. When you have checked this box, click on the "Settings" button to the right of the checkbox.

Step 12: In the "Outgoing Mail Server" window that pops up, be sure that the "Use same settings as my incoming mail server" is checked. Then click on "OK" which will close this window.

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Step 13: The window remaining opened, "Personal Folders". Now you can test sending and receiving email. It may take up to 30 minutes for email to be delivered from one server location to the next.

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Problems?

If you have a popup box that asks for your account and password, please retype your email address in the first field, and your password in the second field. If this doesn't work, please email support@dwo.net to help diagnose the problem.

Please note: If you contact DWO for email support and it is determined that the email errors are client oriented, there may be a charge to your company for extended technical support.