| Step 1: Start your Outlook Express program. If you are shown
any kind of wizard or setup step-by-step, cancel the wizard
and follow the instructions here. After the wizard is gone,
choose "Accounts" from the "Tools" menu
at the top of the window. (Example below) |
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Step 2: In the next window that pops up, "Internet Accounts",
click the "Add" button to the right and choose
"Mail..." from the popup menu.
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Step 3: In the new window, "Internet Connection Wizard"
, enter your name in the "Display Name" box. When
your email shows up in someone else's inbox, they will see
this name as the sender. It can be your personal name, department
or company name. After entering the name, press the "Next"
button.
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Step 4: In the next window enter your email address, select
"I already have an e-mail address..." and put
in the email address you requested or has been assigned
to you. After entering the email address, press the "Next"
button.
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Step 5: In the next window, make sure the first box shows "POP3".
To do this, click on the small arrow and move your mouse
to click on POP3. In the second box, "Incoming Mail",
enter as shown with yourdomain matching your web
site name. Do not use www in this field. Repeat this information
in the "Outgoing Mail" box. After entering the
mail server names, press the "Next" button.
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Step 6: In the next window, enter your email address again
in the first box, "Account Name". In the next
box, enter your password that was provided by DWO. Next,
check the "Remember password" box. That way, each
time you send and receive email, you do not have to type
in your password. Do NOT check the "Secure Password
Authentication" checkbox. DWO does not provide email
authentication After entering the information, press the
"Next" button.
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Step 7: You have completed the main process of setting up your
email. There is one more setting to complete. Click the
"Finish" button and proceed to the next instruction
set below.
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Step 8: You will now be back at the "Internet Accounts"
window. Click on the account in the window so that it is
highlighted. Next, click the "Properties" button
on the right side of the window.
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Step 10: In the "Properties" window, change the information
to reflect you name, company name and email. Make sure to
check the box for "Include this account when receiving
mail". When completed, click on the "Servers"
tab at the top of the window.
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Step 11: In the "Servers" window, near the bottom,
check the box that says "My server requires authentication".
This setting is required so that unauthorized users cannot
send email out using your account and in your name. If you
forget to check this box, you will be able to receive email,
but not send email. When you have checked this box, click
on the "Settings" button to the right of the checkbox.
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Step 12: In the "Outgoing Mail Server" window that
pops up, be sure that the "Use same settings as my
incoming mail server" is checked. Then click on "OK"
which will close this window.
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Step 13: The window remaining opened, "Personal Folders".
Now you can test sending and receiving email. It may take
up to 30 minutes for email to be delivered from one server
location to the next.
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Problems?
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If
you have a popup box that asks for your account and password,
please retype your email address in the first field, and
your password in the second field. If this doesn't work,
please email support@dwo.net
to help diagnose the problem.
Please
note: If you contact DWO for email support and it is determined
that the email errors are client oriented, there may be
a charge to your company for extended technical support.
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